Ordering & Payment Options

Orders made be placed via this website (see products) and paid by credit card using PayPal or by selecting invoice as method of payment.  Our preferred method of payment is by electronic transfer of funds in GB Pounds.

 

If paying by check in US Dollars there will, unfortunately, be a 15 USD Bank foriegn exchange fee applied to the invoice.

We can also accept official orders (institutional or corporate) from UK organisations and those that pay our invoices in GB pounds.

If making payment by electronic transfer please note that the customer is responsible for paying ALL bank charges.


Official Orders should include:
1. an order/reference number
2. contact name
4. delivery address
5. telephone number (for delivery)
6. email address
7. invoice address
8. full details of products required
9. commitment to pay for goods received in GB pounds (ONLY).
10. a VAT exemption certificate must be submitted with the order if you want to be exempted from VAT / IVA taxes (only applicable to orders from the UK). See below.


Orders may be sent by mail to:
G23 Instruments
3 Barlow Drive
Greenwich
LONDON  SE18 4NE
UK

or by fax to +44 (0)844 504 7143    [Please NOTE - this is a fax to email service so you should press continue on your fax machine if you hear speaking]

or emailed to sales@g23instruments as a .PDF file or MicroSoft Word document.

You will be informed by email when your order is received and when your goods are dispatched (usually within one week from receipt of order).

Ordering from within the European Union (or UK) - VAT [IVA]

Under European Union (intra-UE commercial) trading law we can only exempt you from Valued Added Tax (IVA) if you submit, with your order, your VAT registration number (which should be between 9 and 14 digits long).

IMPORTANT: Orders submitted from the UK without a VAT exemption certificate which should show your registation number will be invoiced including VAT at the UK current rate.


Shipping Rates 

After trialling the cheaper delivery method of Airmail and our customers finding it not satisfactory we have removed htis option. Instead we now offer two courier rates; delivery between 1-3 days and delivery 3+ days. In the UK we offer next day delivery by registed post for items totalling less than £1,000.

UK: £10.00 by Royal Mail (registered) or £20 by Courier

Europe Zone 1: Belgium, Denmark, France, Germany, Ireland, Luxembourg, Monaco, Netherlands - Courier (1-3 day delivery) £30.00 or Courier (3+ day delivery) £20.00

Europe Zone 2: Albania, Andorra, Armenia, Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Cape Verde, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greece, Greenland, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Macedonia, the former Yugoslav Republic of, Malta, Moldova, Republic of, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Slovakia, Slovenia, South Georgia and the South Sandwich Islands, Spain, Sweden, Switzerland - Courier (1-3 day delivery) £35.00 or Courier (3+ day delivery) £25.00

USA: Courier (1-3 day delivery) £40.00 or Courier (3+ day delivery) £25.00

Everywhere else: Courier (1-3 day delivery) £45.00 or Courier (3+ day delivery) £35.00

Payment of Invoices

For offical order forms we generate a Sales Invoice when the goods have been delivered.

Payment is due 30 days from invoice date and should be made via electronic bank transfer or check in GB Pounds quoting all invoices to be paid.

If paying by check in US Dollars there will, unfortunately, be a 15 USD Bank foriegn exchange fee applied to the invoice.

If making payment by electronic transfer please note that the customer is responsible for paying ALL bank charges. If paying by check please make payable to “G23 Instruments”.

Please email your payment details to sales@g23instruments.com when payment has been made.