Our electrode holders have been rigorously tested and used extensively for successful low noise, whole-cell and single-channel recording. All our holders have gold plated pins.
After keeping our prices static for the past five years (new products excluded) we have had to increase our prices slightly (August 2012) because the price of gold has risen dramatically.
See Choosing a holder for advice on which holder to purchase.
Your electrode holder is covered by an international guarantee for a period of 24 months from the date of purchase against faults in materials and workmanship.
The affected part will be replaced free of charge, within this period, provided that the fault falls within the terms of this guarantee.
Should your microelectrode require attention or you are having a problem with it, please contact us at firstname.lastname@example.org or telephone +44 (0)844 504 7132.
Damage and/or defects caused by fair wear and tear, accidents, use which is unreasonable or inconsistent with our instructions and repair by persons other than G23 Instruments are not covered by this guarantee. Wire seals, O-rings and contact pins, worn in the course of normal use, are also excluded.
Please note that your rights under the guarantee are subject to your compliance with G23 Instruments’ electrode holder instructions as set out above. Please read the instructions supplied with the holder carefully.
This guarantee is additional to your statutory rights.